We have recently had this complain from our various Shared hosting as well as Dedicated Server hosting clients that MSSQL Webadmin ASP .NET Enterprise Manager is having a virus / trojan on it. When the first complain arrived we too thought that there seems to be a problem with the server and might be MSSQL Webadmin ASP .NET Enterprise Manager has got an injection in it. But after receiving too many complains from most of our dedicated server clients we started investigating the problem and now we knew that this is something that has happen globally. After viewing MSSQL Webadmin ASP .NET Enterprise Manager on Plesk server it looked as the picture below:

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Most of our users have this problem with there Windows Plesk Dedicated hosting as well as Windows Shared hosting packages with recent Parallels Plesk versions. I have had so many instance of support about the sitepreview not working on our Windows Shared Servers with Plesk for different reasons and I had to scratch my head to get things sorted for our valuable Windows dedicated hosting customers. And it is an important feature for our Shared hosting customers without the dedicated IP address to check their site before moving their name server to us. So I decided to write this blog with the steps to troubleshoot the problem with Plesk sitepreview in few simple steps. I will try and put every thing that I have figured while investigation.

There are 3 types of problems with site preview in Plesk:

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This has been a regular problem with most of our Windows dedicated Server Clients as well as Windows Shared hosting client that has Plesk 8.4 installed on them, specially for those who need write permissions on web user for the ASP .NET/MSSQL and PHP/MySQL application, that the write permissions on the folder get removed own its own without any changes being made by us or the client. After allot of scratching and investigation we were finally able to reveal the secrete about the permissions issue. The problem was not with Plesk but the way we use to set permissions on the folder.

While I was searching for the solution I found the KB articel on Parallels sites below:

http://kb.parallels.com/en/1147

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