Most of our users have this problem with there Windows Plesk Dedicated hosting as well as Windows Shared hosting packages with recent Parallels Plesk versions. I have had so many instance of support about the sitepreview not working on our Windows Shared Servers with Plesk for different reasons and I had to scratch my head to get things sorted for our valuable Windows dedicated hosting customers. And it is an important feature for our Shared hosting customers without the dedicated IP address to check their site before moving their name server to us. So I decided to write this blog with the steps to troubleshoot the problem with Plesk sitepreview in few simple steps. I will try and put every thing that I have figured while investigation.
There are 3 types of problems with site preview in Plesk: